• Getting an IT Help Desk Job for dummies
  • 點閱:15
  • 作者: by Tyler Regas
  • 出版社:John Wiley & Sons
  • 出版年:c2015
  • 集叢名:--For dummies
  • ISBN:9781119018988 ; 9781119018995
  • 格式:PDF

Despite economic growth in the U.S., prospects in the job market remain dim. Yet while other industries stagnate, the IT market has continued to expand as technology matures and deepends its roots in business operations. For those seeking a job in IT, the ubiquitous help desk is an excellent starting point in a promising career. This book helps individuals seeking employment as an IT help desk professional understand the industry, develop the necessary skills to obtain the position, secure a job offer, and advance in their careers. Inside you'll find:Understanding the IT Help DeskA Day in the Life of an IT Help Desk ProfessionalWhy Starting at the Help Desk is an Awesome ChoiceThe Education & MindsetFeeding Your Inner NerdRequired Post-Education & CertificationsFinding the Right Position For YouBranding YourselfCreating a Winning Resume & Cover LetterSurviving the Interview/Post-Interview Etiquetteand many more helpful tips!Loaded with simple, straightforward advice and packed with valuable insight, Getting an IT Help Desk Job For Dummies is you all-in-one guide to starting your IT career on the right foot!

  • Introduction(第1頁)
    • About This Book(第1頁)
    • Foolish Assumptions(第3頁)
    • Icons Used in This Book(第3頁)
    • Beyond This Book(第4頁)
    • Where We Go from Here(第4頁)
  • Part I So You Want to Be an IT Help Desk Engineer(第5頁)
    • Chapter 1 Embracing IT Help Desk Jobs(第7頁)
    • Chapter 2 A Day in the Life of a Help Desk Engineer(第19頁)
    • Chapter 3 Why Starting at the Help Desk Is an Awesome Choice(第35頁)
  • Part II What You Need to Know(第47頁)
    • Chapter 4 The Education and the Mindset(第49頁)
    • Chapter 5 Education and Certifications(第59頁)
    • Chapter 6 Feeding Your Inner Nerd(第71頁)
  • Part III Finding the Right Position for You(第89頁)
    • Chapter 7 The Consulting Nerd(第91頁)
    • Chapter 8 Working for a Company(第103頁)
    • Chapter 9 The Remote Nerd(第115頁)
  • Part IV Landing the Job(第129頁)
    • Chapter 10 Branding Yourself(第131頁)
    • Chapter 11 Creating a Winning Resume and Cover Letter(第143頁)
    • Chapter 12 Surviving the Interview(第155頁)
    • Chapter 13 Post‐Interview Etiquette(第169頁)
  • Part V The Part of Tens(第177頁)
    • Chapter 14 Ten Things Not to Do(第179頁)
    • Chapter 15 Ten Books You Should Own(第185頁)
    • Chapter 16 Ten Tools You Should Own(第193頁)
    • Chapter 17 Ten Resources You Should Use(第203頁)
    • Chapter 18 Ten Things You Should Learn(第213頁)
    • Chapter 19 Ten Things You Should Never Say During an Interview(第233頁)
  • Index(第237頁)
紙本書 NT$ 960
NT$ 672

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