作者簡介
 
浩爾 Howard（簡德浩）
 
中英會議口譯員（上百場大型口譯經驗）、雙語主持人、企業培訓教師。曾任英語新聞主播，翻譯過電影、書、線上直播等內容，樂於搭建跨越語言與文化的橋梁。

• Preface 序一　許皓 Wesley(第6頁)
• Preface 序二　浩爾 Howard(第8頁)
• Preface 序三　Dean Brownless(第10頁)
• Season 1 Conversations / Socializing 對話社交(第14頁)
  • Week 01 The Handshake 握手透露的秘密(第16頁)
  • Week 02 The Handshake 從握手看人(第20頁)
  • Week 03 Small Talk 閒聊哈啦(第24頁)
  • Week 04 Small Talk 辦公室裡的閒扯二三事(第30頁)
  • Week 05 Asking for help 拜託！(第36頁)
  • Week 06 Politely declining an offer to a company dinner 禮貌性婉拒公司的晚餐派對(第40頁)
  • Week 07 Work Dinner 尾牙(第46頁)
  • Week 08 Entertaining Foreign Clients 款待外國客戶(第52頁)
  • Week 09 Entertaining and Advising 給辦公室戀情的忠告(第58頁)
  • Week 10 Preparing for a business trip 準備出(第64頁)
  • Week 11 Moaning about training 抱怨培訓課程太無聊(第70頁)
  • Week 12 Breakdown in communication while on a business trip 商旅對話頻頻跳針(第76頁)
  • Week 13 Offering advice at a family gathering 家族聚會的建議(第82頁)
• Season 2 Meetings and Telephone Communication 會議與電話溝通(第88頁)
  • Week 14 Setting a goal 定下目標(第90頁)
  • Week 15 Hiring a foreign language tutor for staff 僱用培訓員工的語言老師(第96頁)
  • Week 16 Discussing how to increase consumer base 討論如何增加客戶量(第102頁)
  • Week 17 Making a conference call 電話會議(第108頁)
  • Week 18 Late for a meeting 開會遲到(第116頁)
  • Week 19 Business Negotiations 協商(第122頁)
  • Week 20 Acting on a security breach 改善安全漏洞(第128頁)
  • Week 21 Making a workplace disabled-friendly 無障礙的工作環境(第134頁)
  • Week 22 A team building event 團契活動(第138頁)
  • Week 23 Customer's problem-solving over the phone 電話上解決顧客問題(第144頁)
  • Week 24 Making an excuse while on a call 打電話時編造藉口(第148頁)
  • Week 25 Finding a suitable candidate for a new position 替新職缺找合適的人選(第154頁)
  • Week 26 Miscommunication on the phone 講電話的誤會(第160頁)
Season 3 Presentations and Interactions 簡報及互動(第166頁)
• Week 27 Morning Huddle 晨會(第168頁)
• Week 28 A briefing 簡報(第174頁)
• Week 29 Talking shop with the new GM 跟總經理談公事(第180頁)
• Week 30 Handling queries during a presentation 簡報期間回答問題(第186頁)
• Week 31 Visiting the doctor while on a business trip 出差時看醫生(第192頁)
• Week 32 Workplace ethics and behaviour 職場倫理及舉止(第198頁)
• Week 33 Firing an employee 解雇員工(第204頁)
• Week 34 Networking at a seminar 研討會中建立人脈(第210頁)
• Week 35 Tips for presentations 簡報訣竅(第216頁)
• Week 36 Tips for presentations 2 簡報訣竅2(第222頁)
• Week 37 Working Overtime 加班(第228頁)
• Week 38 Take a day off 放一天的假(第232頁)
• Week 39 Binge-watching a TV show 不分日夜地追劇(第238頁)
Season 4 Written Communication 書信溝通(第244頁)
• Week 40 Reading post-it notes 閱讀便條(第246頁)
• Week 41 Leave a note 留便條(第252頁)
• Week 42 Receiving a job rejection email 收到一封工作應徵拒絕電郵(第258頁)
• Week 43 Responding to a job rejection letter 回一封工作拒絕信(第264頁)
• Week 44 Write a“Dear host family letter” 寫一封給寄宿家庭的信(第268頁)
• Week 45 Quotation and Budgets 報價與預算(第274頁)
• Week 46 Price Negotiation 講價(第278頁)
• Week 47 Erros and Mistakes 失誤和錯誤(第282頁)
• Week 48 A complaint email 客訴信(第288頁)
• Week 49 Cover Letter 求職信(第294頁)
• Week 50 Medical examination results 健康檢查報告(第298頁)
• Week 51 An idiom overload email 充滿俚語的電郵(第304頁)
• Week 52 Scam email 詐騙電郵(第310頁)